Returns And Refund

Easy and Hassle-Free Returns and Refunds at Amdesi

Please complete the form below to request an RMA number.

At Amdesi.in, we want you to be fully satisfied with your purchase. If for any reason you're not happy with your order, we're here to help. Please read through our Returns and Refunds policy to understand how we handle returns and refunds.

1. Returns Policy We accept returns for items that meet the following criteria:

Time Frame: Returns must be requested within 30 days of receiving your order. If this time frame has passed, we unfortunately cannot offer you a refund or exchange.

Condition of Items: Items must be returned in their original condition and packaging, with all tags attached, and free from wear or damage.

To initiate a return, please contact our customer support team at [email address or phone number].

Provide your order number, the product you wish to return, and a brief reason for the return.

Once we receive your return request, we will guide you through the process.

Return Shipping:

If the return is due to a defective or damaged item, Amdesi.in will cover the return shipping cost.

For other returns, the customer is responsible for the return shipping costs. Please use a trackable shipping service to ensure your return reaches us safely.

2. Refunds Policy Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.

Processing Time: Refunds may take up to 30 business days to appear in your account, depending on your payment provider’s policies.

Partial Refunds: In certain cases, only partial refunds may be granted (if applicable), such as:

Items with obvious signs of use

Items not in their original condition, or damaged in return transit

Any item that is returned more than 30 days after delivery

3. Exchanges Policy We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please follow the return process outlined above and specify that you would like an exchange.

4. Order Cancellations You can cancel your order within 24 hours of placing it, provided the item has not yet been shipped. To cancel your order, please contact our customer support team at [email address or phone number] as soon as possible.

5. Damaged or Defective Items If you receive an item that is defective or damaged, please notify us immediately at [email address or phone number]. We will arrange for a return or replacement, at no extra cost to you.

Please keep the original packaging and take photos of the damaged item as this will be required for processing.

6. How to Contact Us If you have any questions regarding returns, refunds, or exchanges, please contact our customer support team:

Email: [email protected]

Phone: +91 - 9485998904

Address: 1-2-114/1 Railpet, Bapatla, Bapatla Guntur

Amdesi.in strives to provide an exceptional shopping experience and ensure that you're happy with your purchase. If you have any concerns or issues, please don't hesitate to reach out, and we'll be happy to assist you.